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Session Director Leading the Organization

Guiding Your Lab Through a Major Systems Change

September 2, 2026, 1:00 PM – 2:00 PM Canyon C

<p>Implementing a new laboratory information system can affect nearly every part of a lab—from workflows and responsibilities to communication and day-to-day expectations. For organizational leaders; the challenge is not only managing the technical transition but also helping people understand; adopt; and sustain the change.<br />
Drawing on firsthand experience leading staff through a laboratory information system transition; this session will explore the leadership decisions that can keep a major change effort moving forward. Attendees will learn how to identify key stakeholders; choose the right people to help lead the effort; manage scope creep; and keep staff engaged throughout implementation. The session will also address maintaining momentum when challenges arise; communicating through uncertainty; anticipating common pitfalls; and using small wins to reinforce progress along the way.<br />
Key learnings<br />
Attendees will learn how to:<br />
Identify stakeholders and involve the right people at the right points in the change process<br />
Select and support staff who can help lead and champion the transition<br />
Manage scope creep without losing sight of the larger goal<br />
Maintain communication; staff engagement; and momentum throughout a long-term change effort</p>

Speaker

Callie Carson, MHA, MLS(ASCP), CLSSYB

Laboratory Director, Texas Health Resources

Callie Carson, MHA, MLS(ASCP), CLSSYB, is an accomplished laboratory leader with over a decade of progressive experience in clinical laboratory operations, quality management, and healthcare administration. She currently serves as laboratory director at Texas Health Stephenville, a role she assumed in June 2024, where she…

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