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Expert Panel Department Head Leading the Organization

Communicating Priorities When Everything Feels Urgent

September 2, 2026, 8:00 AM – 9:00 AM Alpine Ballroom

<p>Lab leaders manage competing demands from staff; customers; leadership; project teams; and day-to-day operations. When everything feels urgent; teams can struggle to understand what deserves attention first; what can wait; and how priorities should shift as new demands arise.<br />
In this panel discussion; experienced lab leaders will share how they communicate priorities when demands compete and circumstances change. Panelists will discuss how they determine what truly requires immediate attention; set clear expectations around what needs to happen first; and communicate tradeoffs when time and resources are limited. Through different perspectives and real-world examples; attendees will hear approaches for resetting priorities as new work emerges; addressing conflicting requests; and giving staff enough context to make sound day-to-day decisions without relying on constant direction.<br />
Key learnings<br />
Attendees will gain insights into how lab leaders:<br />
Distinguish true urgency from competing importance when multiple demands require attention<br />
Communicate priorities; deadlines; and tradeoffs clearly across their teams<br />
Reset expectations and maintain alignment when priorities change or new work emerges<br />
Give team members the context they need to make stronger day-to-day prioritization decisions</p>