Managing Workload and Capacity Across Teams

<p>When you oversee multiple teams or supervisors; workload problems are rarely as simple as one person having too much to do. Priorities shift; staffing levels change; unexpected work gets added; and one team may be stretched thin while another has more flexibility. Leaders need a clear view of where capacity exists; where bottlenecks are forming; and when to step in before workload issues begin affecting performance; quality; or staff engagement.<br />
This session will help lab managers take a broader approach to workload and capacity planning. Attendees will explore how to assess demand across teams; work with supervisors to identify constraints; and make informed decisions about priorities; staffing; timelines; and resource sharing. The session will also address how to balance immediate workload pressures with longer-term capacity needs without taking over decisions that should remain with frontline supervisors.<br />
Attendees will learn how to:<br />
Assess workload and capacity across multiple teams; not just within individual departments<br />
Identify emerging bottlenecks and competing priorities before they create larger problems<br />
Work with supervisors to rebalance work; resources; and timelines across teams<br />
Clarify when to intervene and when to leave workload decisions with the leaders they oversee</p>